Security Jobs Finder - Insights
10th Edition
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2. Keeping A Cool Head In An Armed Robbery Can Save Lives
FIRE AND SAFETY
PUBLISHED ON 12 JULY 2024 BYPROTECTIONWEB
It is most people’s worst nightmare. You are in a shop, at your workplace or in your living room at home and suddenly you’re under attack by armed robbers.
While it is not something anyone wants to think about, it is important to have a plan of action, says Charnel Hattingh, Fidelity ADT’s Group Head of Marketing and Communications.
She says the most prevalent crimes involving armed criminals are home invasions, hijackings and follow-home robberies.
“A key aspect of protecting yourself and your family is to talk about the ‘what if’. Make sure everyone in the family or at your workplace knows what to do in the event of an armed robbery.
“Good perimeter security is vital. This should include a CCTV security system setup, electric fencing, access control systems and outdoor beams and proper lighting. Activate outdoor beams when you get home and the alarm system in areas of the home you are not using.
“Business security systems and home security solutions must be linked to an armed response service provider and all systems must be regularly tested.”
What about when you are away from the security of your home and its round-the-clock security surveillance? You have had to go to the mall or you are at work and a crisis strikes. Or, you are on your way home and you drive straight into a cash heist in progress.
You find yourself metres from criminals with very big guns, making demands and piling into bags whatever they can lay their hands on.
“This is a terrifying ordeal. It is not easy to keep a cool head but staying calm is very important. The criminals are also on edge and if you ‘lose it’ they could become trigger happy,” Hattingh says.
Here are tips from Fidelity ADT for what to do in an armed robbery:
While it’s happening
• Stay calm and obey the robbers’ orders.
• Keep your hands visible and don’t reach for anything unless told to do so.
• Don’t try to negotiate with the robbers. Speak when spoken to and do so clearly.
• Give them what they ask for and don’t lie about safes or cash in the home. In all likelihood, the robbers have done their homework.
• Observe the robbers and try to gather information on their appearances, voices, language used, etc. Look at clothing, distinguishing marks, height and types of weapons, for example.
• Keep them informed so there are no surprises, like a family member arriving for a visit.Afterwards
• Press your panic button/phone to alert your armed response service provider and/or phone the police on 10111. Be sure to state if you need medical assistance too.
• Lock all doors.
• Check on the victims. Keep everyone calm.
• Relate the incident clearly and in detail to the first responders.
• Try not to disturb areas the robbers were in and point out anything they may have left behind.“South Africans are often heard saying ‘you’re not safe anywhere anymore’. This is, unfortunately, true. We live in an extremely dangerous country where criminals continue to ply their trade unabated, often with the aid of high-calibre weapons not even the police are equipped to counter,” Hattingh says.
“This is why it is so important for each of us to take responsibility for our own safety through being vigilant, reporting suspicious activity and installing proper home security solutions, such as security camera systems, electric fencing and access control systems.”
Source; https://www.protectionweb.co.za/fire-and-safety/keeping-a-cool-head-in-an-armed-robbery-can-save-lives/
3.Weekly Poll
Last week’s poll results
Last week we asked: Have you experienced Identity theft?
Responses: We had 4 responses on last week’s poll:
50% of respondents voted No
50% of respondents voted that they knew someone who has been
4. Interview Q & A
This week’s topic will address the question of:
What is a Visitors Register Book?
A Visitors Register Book is a log or record-keeping system used to document the entry and exit of all visitors to a facility. In the security industry, this tool is crucial for several reasons:
1. Access Control:
- The book serves as a checkpoint, ensuring that all visitors are accounted for.
- It helps security personnel keep track of who is in the building at any given time.
2. Security Protocol:
- It's a fundamental part of many security procedures, acting as a first line of defense against unauthorised access.
- In case of emergencies, it provides a quick reference for who needs to be evacuated or accounted for.
3. Legal Compliance:
- Many industries are required by law to maintain visitor logs for safety and security reasons.
- In case of incidents, the book can serve as a legal record.
4. Audit Trail:
- It creates a paper trail that can be reviewed in case of security breaches or investigations.
- This information can be valuable for identifying patterns or suspicious activities over time.
5. Deterrent Effect:
- The mere presence of a sign-in procedure can deter potential wrongdoers.
- It signals that the facility takes security seriously and monitors all entries.
6. Data Collection:
- Information gathered can be used for analytics, such as peak visiting hours or frequent visitors.
- This data can inform security staffing decisions and policy improvements.
7. Professional Image:
- A well-maintained visitor log demonstrates organisation and attention to detail.
- It contributes to a sense of professionalism and security for both visitors and employees.
8. Visitor Accountability:
- By signing in, visitors implicitly agree to follow site rules and procedures.
- It can include important information like emergency procedures or confidentiality agreements.
9. Integration with Modern Security Systems:
- While traditionally a physical book, many places now use digital systems that can integrate with access control and surveillance systems.
- This allows for real-time monitoring and quicker response to potential security issues.
The Visitors Register Book is necessary because it provides a simple yet effective way to enhance overall security. It combines the functions of record-keeping, access control, and visitor management into one tool. In an era where security threats are ever-evolving, this basic practice remains a cornerstone of good security protocols across various industries.
5. The different career options available in the security field
This week we discuss the role of a Receptionist:
Title: "The Crucial Role of Receptionists in Security Companies"
1. Introduction
In the world of security companies, every role plays a vital part in maintaining safety and order. While armed guards and surveillance experts often take the spotlight, there's an unsung hero at the forefront of operations: the receptionist. Far from being just a friendly face at the front desk, a receptionist in a security company holds a position of significant importance, combining customer service with crucial security responsibilities.
2. Key Roles of a Security Company Receptionist
First Point of Contact: The receptionist is often the first person clients, visitors, and potential threats encounter. This position sets the tone for all interactions with the company.
Security Gatekeeper: Beyond welcoming visitors, the receptionist acts as the initial line of defense, screening individuals and controlling access to the premises.
Company Representative: They embody the company's values and professionalism, shaping visitors' perceptions of the entire organisation.
3. Essential Duties and Responsibilities
Visitor Management:
- Greet and direct visitors
- Issue visitor badges and maintain a log of all entries and exits
- Verify the identity and purpose of all visitors
Communication Hub:
- Answer phone calls and route them appropriately
- Relay messages to staff and security personnel
- Coordinate with different departments for visitor appointments
Administrative Tasks:
- Manage incoming and outgoing mail
- Maintain a clean and organised reception area
- Handle basic clerical duties as needed
Security Protocol Adherence:
- Monitor security cameras and alert appropriate personnel of any suspicious activity
- Understand and follow emergency procedures
- Assist in conducting safety drills
4. Skills and Qualities Required
Strong Communication Skills: Clear and effective communication is crucial, both verbally and in writing.
Attention to Detail: The ability to notice small changes or inconsistencies can be vital in maintaining security.
Multitasking Ability: Handling various tasks simultaneously while maintaining composure is essential.
Discretion and Professionalism: Dealing with sensitive information requires a high level of confidentiality and professional conduct.
5. Importance to Overall Security Operations
Contribution to Company Image: The receptionist often forms a visitor's first impression of the company, influencing perceptions of its professionalism and effectiveness.
Role in Maintaining Security Integrity: By properly screening visitors and adhering to security protocols, the receptionist plays a crucial role in preventing security breaches.
Support for Other Security Personnel: The receptionist's vigilance and communication can provide valuable support to guards and other security staff, enhancing overall security operations.
6. Conclusion
The role of a receptionist in a security company extends far beyond answering phones and greeting visitors. They are a critical component of the security infrastructure, combining customer service skills with security awareness. Their position requires a unique blend of interpersonal abilities, attention to detail, and commitment to safety protocols.
As security threats evolve, so does the importance of this front-line position. Companies that recognise and invest in the development of their receptionists not only enhance their security measures but also improve their overall operational efficiency and public image.
In the complex world of security services, the receptionist stands as a silent guardian, a professional greeter, and an indispensable team member. Their role, often underappreciated, is fundamental to the success and safety of the entire organisation.
6. Popular housebreaking method making a comeback in South Africa
A security firm has warned the public that there has been an increase in break-ins where criminals have gained access through the roofs of buildings in South Africa.
Fidelity Services Group noted that there has been a spate of robberies in areas in Germiston and Klerksdorp CBD recently, where criminals have been breaking through roofs.
Charnel Hattingh, Group Head of Marketing & Communications at Fidelity ADT, said in many of these incidents, the alarm panel or antenna of the alarm was accessed through the roof and, in some instances, installed in the roof.
“The criminals then break the panel or antenna, which prevents alarm signals from reaching the control room,” she explained.
Criminals have realised houses with tile roofs are easy targets.
Roof tiles can be quickly opened, and access into the house by breaking through the ceiling boards is simple.
Many roofs have become the weakest point of entry, and burglars are taking advantage of this at both business and residential premises.
After gaining access to the inside of the roof, burglars frequently locate the alarm system by following cables in the roof and then proceed to rip out or cut all cables to disable the alarm system.
According to another security firm, in some cases, burglars first break into a bathroom, where there are usually no alarm sensors, and then break into the roof from there.
Criminals gaining access to buildings and properties through the roof is nothing new, but the spike in incidents warrants a warning to those who need to access their security.
“It is important that, like any system, your security is checked and maintained regularly. Please take a walk around your property and look for possible access points to your property and roof.
“If you suspect there are vulnerable areas, call in a security expert to help you find solutions,” she added.
According to the SAPS’ data, burglaries at residential premises decreased by 4.4% year-on-year. However, compared to the second quarter of 2023, burglaries at residential premises increased by 6.8%.
Although robberies with aggravated circumstances at houses increased by only 1.7% year over year, they were up almost 5.2% from the second quarter.
This shows an increasing trend for both break-ins and robberies in South Africa.
While similar in nature (criminal trespassing and theft), burglaries and robberies are differentiated by the presence of the victim.
Burglaries occur when a thief enters a home intending to steal while the victim is absent, while robberies happen when the victim is present and threatened during the theft.
Despite decreasing year-on-year, burglaries still far outstrip robberies in South Africa in number, and – after drug-related crime and assault – is the biggest crime subcategory in the country.
Regarding burglaries, almost every province in South Africa is represented in the ‘top 11 worst areas’ list, and it is Plessislaer in Kwa-Zulu Natal (KZN) which has drawn the most cases of break-ins, followed by another KZN suburb (Mountain Rise) in second and Cambridge in the Eastern Cape is in third.
Looking at robberies, Gauteng has the highest number of home robberies (35%).
However, this is followed by KZN (23.2%), and its areas take up half of the places in the ‘top 11 worst areas’ list, with Plessislaer in KZN ranking again as the worst area.
Source: https://businesstech.co.za/news/lifestyle/782577/popular-housebreaking-method-making-a-comeback-in-south-africa/
7. How to Use Security Jobs Finder Website to get Employed
In the competitive security industry, having a well-crafted CV is essential. Security Jobs Finder simplifies this process by offering a platform where you can create and complete your online CV, making it easier for potential employers to find and contact you. Here’s how to make the most of Security Jobs Finder:
1. Visit the Website
Start by visiting www.securityjobsfinder.co.za. The homepage provides an overview of the site’s features and the benefits of creating your online CV.
2. Create an Account
Click on the "Register" button at the top right corner of the homepage. Fill in your personal details, including your name, email address, and password. Verify your email address through the confirmation link sent to your inbox.
3. Complete Your Profile
After registering, it's time to complete your profile. This is a crucial step as a complete profile increases your visibility to potential employers.
- Personal Information: Ensure your contact details are accurate.
- Work Experience: Detail your previous positions in the security industry.
- Education: Include relevant certifications or training.
- Skills: Highlight specific skills that make you a strong candidate in the security field.
- Professional Summary: Write a concise summary that highlights your expertise and career objectives.
4. Optimise Your Online CV
Security Jobs Finder enables you to build a comprehensive online CV that is easily searchable by employers. Make sure to:
- Use Keywords: Incorporate industry-specific keywords to enhance searchability.
- Detail Responsibilities: Clearly outline your roles and responsibilities in past jobs.
- Quantify Achievements: Include metrics and achievements to demonstrate your impact.
5. Stay Active
Regularly update your profile and CV to reflect new skills, certifications, and job experiences. An active profile signals to employers that you are engaged and available for opportunities.
6. Prepare for Employer Contact
Since Security Jobs Finder does not have a job board, potential employers will reach out to you directly based on your online CV. Ensure your contact information is always up-to-date and be ready to respond promptly to any inquiries.
7. Keep Networking
While Security Jobs Finder helps you create a professional online presence, continue to network within the industry. Join professional groups, (our social media links are below) and connect with peers to increase your chances of finding job opportunities.
By following these steps, you can effectively use Security Jobs Finder to create a compelling online CV and attract potential employers in the security industry.
Thats it for this week’s edition. I hope that you found it informative. Make sure to like and subscribe and follow our socials for jobs etc.
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