Security Jobs Finder - Insights
26th Edition
1. Newsletter Update:
We have 731 newsletter subscribers, with our 25th edition receiving 401 reads.
This week, our Article of the Week explores Municipalities and Unregistered Security Providers: Efforts to Improve Compliance with PSiRA Regulations. Bonus content is MTN SA, police bring down OTP scam syndicate. Included is our tips for answering the interview question “Why is Teamwork Important?”, and a spotlight on: The Role of an Admin Manager in the Security Industry.
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2. Municipalities and Unregistered Security Providers: Efforts to Improve Compliance with PSiRA Regulations
Civil Security Published on 10 January 2025 By Ricardo Teixeira
South Africa’s private security industry plays a crucial role in maintaining public safety, but challenges remain regarding compliance with regulatory standards. Across South Africa, municipalities employ private security companies and officers that are not registered with the Private Security Industry Regulatory Authority (PSiRA), raising concerns about accountability and security quality.
PSiRA oversees the registration of security service providers and ensures compliance with the regulations governing the industry. However, according to recent responses, data on the total number of unregistered security companies and officers currently operating within municipalities is not readily available. The Authority only tracks registered security service providers, and as such, does not maintain comprehensive statistics on unregistered businesses or officers.
Although specific figures remain elusive, PSiRA confirmed that it can provide information on unregistered security providers that have been criminally charged. This indicates that while oversight may be lacking in some areas, the Authority is actively pursuing enforcement against unregistered entities when necessary.
In an effort to tackle this problem effectively, PSiRA is collaborating with the South African Local Government Association (SALGA) to gather comprehensive data on security officers and businesses operating within municipalities. This partnership aims to improve understanding of the scope of unregistered security personnel and service providers employed by local governments.
According to a parliamentary reply from Minister of Police Senzo Mchunu, the full list of municipalities that employ unregistered security officers, along with the total number of unregistered officers and the duration of their unregistered status, is currently unavailable. However, this data is expected to be part of the ongoing collaborative effort to gather relevant information and take necessary actions.
To further address the issue, PSiRA has launched awareness campaigns aimed at municipalities to promote compliance with security industry regulations. These campaigns emphasize the importance of ensuring that security service providers meet PSiRA’s registration requirements, which help maintain professionalism and accountability within the industry.
It’s important to note that municipalities using private security companies for their entire security functions are not required to register as in-house security providers. Currently, 41 municipalities out of 257 have registered their in-house security providers, a significant number but still a fraction of the overall total.
Furthermore, PSiRA is required to conduct regular inspections to ensure municipalities and security service providers are in compliance with established regulations. When violations are detected, the Authority takes appropriate action to address the non-compliance, aiming to safeguard the quality of security services across the country.
These efforts reflect a broader commitment to maintaining a regulated, accountable security sector that can contribute effectively to the safety and well-being of all South Africans. As the collaboration with SALGA progresses and data becomes more accessible, it is hoped that municipalities will be better equipped to ensure all security officers and service providers are fully registered and compliant with mandated standards.
In the long run, these measures intend to strengthen oversight, reduce the risks associated with unregistered security providers, and help protect public safety while maintaining trust in the private security sector.
Source: https://www.protectionweb.co.za/civil-security/municipalities-and-unregistered-security-providers-efforts-to-improve-compliance-with-psira-regulations/
3.Weekly Poll
Last editions’ poll results:
Responses: We had 6 responses to last week’s poll: Did you withdraw money from your pension under the 2-pot system?
17% of respondents voted Yes!
67% of respondents voted No!
17% of respondents voted Wanted To!
4. Interview Q & A
How to Answer the Interview Question: “Why is Teamwork Important?”
Teamwork is a vital aspect of many industries, including the security sector, where collaboration is often the key to success. When asked this question during an interview, employers want to gauge your understanding of teamwork’s value and assess how well you work with others. Answering this question effectively can set you apart from other candidates and demonstrate that you’re a team player who contributes positively to a workplace.
Here’s how to craft a compelling response and make an impact.
Why Do Employers Ask This Question?
Employers ask this question to:
Assess Your Collaborative Skills: Security roles often require individuals to work closely with others, whether in a team of guards, supervisors, or administrative staff. The ability to collaborate effectively is essential.
Understand Your Values: A positive attitude toward teamwork indicates that you value collective effort and shared success.
Evaluate Conflict Management Skills: Your perspective on teamwork can reveal how you handle differences, delegate tasks, and resolve conflicts within a group.
What Are They Looking For in Your Answer?
When answering this question, employers want to see that you:
Recognise the Benefits of Teamwork: Understand how teamwork contributes to achieving organisational goals, fostering innovation, and building a supportive work environment.
Highlight Relevant Skills: Showcase your ability to communicate, collaborate, and adapt in a team setting.
Share Real-Life Examples: Use specific experiences to demonstrate your teamwork abilities in action.
How to Structure Your Answer
Start with a General Statement
Begin by acknowledging the significance of teamwork and its role in achieving shared goals.Explain the Benefits of Teamwork
Highlight how teamwork fosters better problem-solving, enhances productivity, and creates a supportive work environment.Share a Personal Example
Provide a brief but specific example of a time when you worked effectively in a team, focusing on the outcomes and your contributions.Link Teamwork to the Role
Connect your understanding of teamwork to the specific job you’re applying for and the organisation’s goals.
Sample Answer
“I believe teamwork is crucial because it brings together different perspectives, skills, and strengths to achieve a common goal. By working collaboratively, teams can solve problems more efficiently and adapt to challenges in ways that wouldn’t be possible individually.
In my previous role, I worked as part of a team responsible for securing a large event. Communication and coordination were critical to ensuring the safety of attendees. We divided responsibilities, conducted regular briefings, and supported each other throughout the event. As a result, the event ran smoothly, and our team received positive feedback from the client.
I know that in this role, teamwork will be equally important, whether it’s coordinating shifts, sharing critical information, or supporting colleagues in high-pressure situations. I’m confident in my ability to contribute positively to any team I’m part of.”
Tips for a Strong Answer
Be Authentic: Speak from personal experience to make your answer unique and relatable.
Stay Positive: Avoid mentioning conflicts or challenges unless you’re showcasing how you overcame them as a team.
Tailor Your Response: Align your answer with the specific teamwork demands of the role you’re applying for.
Key Takeaways
When preparing to answer “Why is teamwork important?” in an interview, remember that the question isn’t just about teamwork—it’s about you. Demonstrate that you understand the value of collaboration, have the skills to work well with others, and are ready to contribute to the team’s success in your new role.
By presenting a thoughtful and well-structured response, you’ll show employers that you’re not only capable of working in a team but that you thrive in one.
5. The different career options available in the security field:
The Role of an Admin Manager in the Security Industry
The security industry relies heavily on organisation and efficiency to deliver top-notch services. At the core of this efficiency lies the Admin Manager—a vital role that ensures the smooth operation of administrative tasks and supports the overall functionality of a security company.
In this blog post, we’ll explore what an Admin Manager does, the skills and qualifications required, their importance to the security industry, and the career prospects available for individuals in this role.
What is an Admin Manager?
An Admin Manager in the security industry is responsible for overseeing the administrative operations within a company. This includes managing office functions, supervising administrative staff, and ensuring that all processes adhere to company policies and industry regulations.
Their role is crucial in maintaining the backbone of the business, enabling field operatives and management to focus on delivering security services effectively.
Key Responsibilities of an Admin Manager
Staff Supervision
Managing the administrative team, including clerks, receptionists, and other office staff.
Conducting performance reviews and providing training when necessary.
Operational Oversight
Ensuring that administrative tasks, such as scheduling, payroll processing, and report generation, are completed efficiently.
Overseeing the preparation and filing of critical documents, including contracts, compliance records, and financial reports.
Policy and Compliance Management
Ensuring the company complies with industry regulations and administrative best practices.
Managing audits and inspections related to office administration.
Resource Allocation
Handling office budgets, purchasing supplies, and maintaining office equipment.
Ensuring all departments have the resources they need to operate effectively.
Communication Liaison
Acting as a bridge between management, field operatives, and clients to ensure smooth communication.
Skills and Qualifications Required
An Admin Manager needs a combination of technical skills, industry knowledge, and interpersonal abilities.
Educational Background: A diploma or degree in Business Administration, Office Management, or a related field is often preferred.
Industry Knowledge: Experience in the security industry is a significant advantage, as it helps the Admin Manager understand the specific needs and challenges of the business.
Key Skills:
Organisational and multitasking skills.
Strong leadership and team management capabilities.
Proficiency in office software and administrative tools.
Excellent communication and problem-solving abilities.
Why Admin Managers are Important in the Security Industry
Operational Efficiency
Admin Managers ensure that the office operates seamlessly, allowing security professionals to focus on their roles without administrative disruptions.Client Satisfaction
By managing client records, contracts, and communication effectively, Admin Managers play a critical role in maintaining strong client relationships.Compliance and Accountability
Their oversight of documentation and compliance ensures that the company avoids legal or regulatory issues, safeguarding its reputation.Support for Field Operations
Security companies often operate 24/7. Admin Managers coordinate schedules, payroll, and resources to keep everything running smoothly.
Job Prospects and Career Growth
The demand for Admin Managers in the security industry is steady, as every company requires effective administration. Opportunities exist in:
Private security firms.
Corporate security departments.
Government and municipal security services.
With experience, Admin Managers can progress to higher managerial roles, such as Operations Manager or General Manager, or even specialise in areas like compliance or financial management within the security sector.
How to Become an Admin Manager in the Security Industry
Gain Relevant Experience
Start in entry-level administrative roles to build a foundation of skills and industry knowledge.Pursue Further Education
Consider certifications or courses in business administration, office management, or security management to enhance your credentials.Develop Leadership Skills
Take on supervisory responsibilities in your current role to demonstrate your ability to lead and manage a team.Network Within the Industry
Attend industry events or join professional associations to connect with others in the security field.
Conclusion
The role of an Admin Manager in the security industry is both dynamic and essential. By managing the administrative backbone of a company, they contribute to its operational success and long-term sustainability. For individuals with strong organisational skills and a passion for leadership, this position offers an excellent opportunity to build a fulfilling career in the security sector.
If you’re considering a role in this field, now is the time to take the first step toward becoming an indispensable part of a security organisation.
6. Bonus Article:
MTN SA, police bring down OTP scam syndicate
By Staff Writer, ITWeb Johannesburg, 19 Nov 2024
MTN customers are urged to be vigilant as OTP scams remain prevalent.
A collaborative effort between MTN SA and the South African Police Service (SAPS) led to the arrest of key individuals alleged to be involved in a one-time-PIN (OTP) scam syndicate.
This is according to an MTN SA statement, which says the breakthrough took place at the weekend, during a search and seizure warrant on properties believed to be the headquarters of these OTP scam syndicates in Eldorado Park, Soweto.
“The successful raid is a result of a coordinated effort by various stakeholders, including anonymous tip-offs. Upon the investigation, MTN and the Commercial Crimes Unit obtained search warrants to raid five properties in Eldorado Park believed to be associated with front businesses, suppliers, call centres and operations of an OTP scam syndicate.
“In most incidents, these criminals claim to be MTN call centre agents. Their modus operandi includes requesting the customer’s security details under the pretence that they were blocking the processing of a fraudulent SIM swap request that was being made on the subscriber’s number without their knowledge or authorisation.
“The scammers then use the customer’s responses, which they obtained during the call, to access the mobile and/or banking applications to transfer funds illegally.”
OTP scams remain among the leading scam tactics in telecoms, with mobile customers regularly being targeted.
To bring down the OTP scam syndicate, MTN reveals it worked with members of the SAPS crime intelligence, commercial crimes and other crime prevention units.
“Identity or subscription fraud has unfortunately become a threat impacting network operators and customers around the world, as criminals constantly work to find new ways to circumvent fraud prevention systems.
“The OTP scam is one of the prevalent fraudulent tactics in the telecommunication industry. Fraud in the telecoms industry often appears in a cyclical manner, based on what syndicates are targeting, at any given time.”
According to MTN, it has put several measures in place to mitigate the impact of OTP scams.
In addition, MTN has urged customers to remain vigilant, saying it would not contact customers from its call centre to block the processing of a SIM swap request or request OTPs.
“We urge all our customers not to respond to unsolicited calls and requests for their security details from an unknown number. Communication to customers is usually carried via platforms such as social media posts and press statements.”
Source: https://www.itweb.co.za/article/mtn-sa-police-bring-down-otp-scam-syndicate/KzQenqjynR3MZd2r
PSiRA 2025 External Study Bursary applications are now open for Security officer and their Legal children that have been accepted to study at institutions that are registered and accredited with the Department of Higher Education across South Africa.
Click on the link below for more information and application forms, please send the completed forms to financial.aid@psira.co.za
https://www.psira.co.za/.../2025%20External%20Study...
Closing Date 31 January 2025
In conclusion:
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